Customer complaints are your opportunity to drive continuous improvement
There is no organisation that isn’t subject to complaints from time to time. In the case of Registered Training Organisations (RTOs), complaints are governed by the Standards for RTOs 2015. Standard 6 requires RTOs to have a system in place for managing complaints. While it’s obviously important to deal with complaints in a timely and […]
Read MoreInterview with Shiv Jaidka, CA, RTO Accounts
Profile: With 14+ years of experience, specialising in providing accounting and taxation services to RTOs and VET industry, we can help you with RTO’s financial reporting and tax compliance to eliminate the stress and confusion of meeting your ATO compliance. We can help you with the cash flow budgets and forecasts to avoid nasty surprises. […]
Read MorePrivacy policy for your training organisation
There are strict privacy laws in Australia that cover how businesses can collect, use and disclose personal information. It is important for any training organisation to have a robust privacy policy in order to protect the personal information of their students and staff. This means having a privacy policy that sets out how you collect, […]
Read MoreEdu Learning – Your door to professional development opportunities
We would love to have you join our professional development retainer agreement services or individual professional development opportunities through Edu Learning. Our organisation works with the aim to help you grow your skills in a fun and interactive way. The benefits of joining our organisation are numerous, from getting tips from VET experts and industry […]
Read MoreCAQA Systems Services
CAQA Systems provides technology services and support, and works in partnership with its customers. We collaborate with innovative organisations and service providers, assisting them in maximising the efficiency and effectiveness of their technology investments. We specialise in network administration, software systems and development, hardware and software support, software system and development, cybersecurity, information technology-related issues […]
Read MoreCAQA Recruitment
Are you looking for staff? At CAQA Recruitment we help employers find talent for their organisation. We understand that hiring is a complex and sometimes costly process. However, it can be simplified and made easy on a budget by opting for our services. Our recruitment platform receives a huge number of interest from applicants who […]
Read MoreOnline Media Solutions (OMS) Services
Over the past two decades, Online Media Solutions (OMS) has provided assistance to clients worldwide. OMS merged into the CAQA and Career Calling brands in 2013. Services offered by Online Media Solutions include: website design and development; website security; web hosting; domains marketplace; development of iOS and Android applications; software development; graphics design including logos, […]
Read MoreCAQA Recruitment – The current job vacancies
Resource writers CAQA Resources is looking for qualified instructional writers and subject matter experts to develop training materials for the community services and health services industries. If you are interested, email your resume and cover letter to info@caqarecruitment.com.au Marketing Manager This role is responsible for setting and applying the strategic direction and for the day […]
Read MoreThe VET Sector News (June 2022)
World University Rankings 2022 The Times Higher Education World University Rankings 2022 include more than 1,600 universities across 99 countries and territories, making them the largest and most diverse university rankings to date. The table is based on 13 carefully calibrated performance indicators that measure an institution’s performance across four areas: teaching, research, knowledge transfer […]
Read MoreWhat new gov’t in Australia means for int’l education
Industry leaders and experts are looking forward to working with the new government in Australia to usher in a recovery for the international education sectors in the country. Last week, Universities Australia, Independent Tertiary Education Council Australia and Independent Higher Education Australia welcomed Jason Clare on his appointment as minister for education. Along with addressing […]
Read MoreWorld University Rankings 2022
World University Rankings 2022 The Times Higher Education World University Rankings 2022 include more than 1,600 universities across 99 countries and territories, making them the largest and most diverse university rankings to date. The table is based on 13 carefully calibrated performance indicators that measure an institution’s performance across four areas: teaching, research, knowledge transfer […]
Read MoreMessage from the CEO (12 June 2022)
Message from the CEO Hello, and thank you for taking the time to read this edition of our newsletter! In this issue, we will talk about how the processes at ASQA have slowed down significantly, as well as a number of articles that are relevant to compliance and regulations, and we will also talk about […]
Read MoreCAQA Groups welcomes the new federal government.
The new federal government in Australia has been welcomed by CAQA Groups. The organisation said that the new government brings with it a “fresh perspective” on many issues and that they hope to see positive changes in the way the Australian education and training sector is governed. We are pleased to see that the new […]
Read MoreBusiness plans for your training organisation
What is a Business Plan? A business plan is a written document that outlines the goals and objectives of a training organisation. It also includes a detailed analysis of the market, the competition, outlining goals, strategies and objectives and the financial status of the company. A business plan is an important tool for any training […]
Read MoreMarketing plan for your training organisation
What is a marketing plan? A marketing plan is a strategic document that outlines the main goals and objectives of a training organisation, as well as the strategies and tactics that will be used to achieve them. Its purpose is to ensure that all marketing activities are aligned with the overall business strategy and to […]
Read MoreCompliance is the essential element that holds together effective business communications.
The act of compliance refers to the process of conforming to set rules, regulations or standards. Rules and regulations are the formal requirements that must be met in order to operate legally. Standards are the accepted ways of doing things that have been agreed upon by those in the know. In a business context, compliance […]
Read MoreGovernance is key to maintaining compliance.
One of the key aspects of running a successful training organisation is effective governance. Good governance helps to ensure compliance with relevant regulations and standards, as well as providing a framework for making decisions about organisational strategy and operations. By having a clear and concise governance framework in place, you can ensure that your organisation […]
Read MoreThe inclusion of a variety of approaches and techniques for presenting information and activities
When creating instructional materials, it is important to include a variety of approaches and techniques to engage learners and optimise learning. The best way to present information and activities will vary depending on the topic, audience, and format of the material. Here we will discuss some key concepts in instructional design for electronic materials. One […]
Read MoreThe different types of e-learning solutions
You will be required to analyse trends in e-learning, monitor and evaluate one e-learning solution set up for one business need or the needs of a specified user group, document, review and evaluate the e-learning resources and policies, procedures to meet organisational and individual learner needs. make recommendations for improvements. There are different types of […]
Read MoreThe value of the critical contribution of the private training sector
Photo courtesy: NCVER The private training sector is a critical contributor to Australia’s vocational education and training system. Currently, the private sector delivers 70% of vocational education and training in Australia. This includes the delivery of accredited courses that helps people develop new skills or improve their existing ones. The private sector plays an important […]
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